Compassionate, local, not-for-profit urgent care of non-life-threatening illnesses and injuries
Since 1985 local, not-for-profit Sisters of Mercy Urgent Care has provided care of non-life-threatening illnesses and injuries, without an appointment.Offering four locations for your convenience: South Asheville, West Asheville, Brevard and Weaverville. SOMUC accepts most insurance, Medicare, and Medicare Advantage. No insurance? No problem! We offer a competitive self-pay program for those patients without insurance. Payments, including your co-pay, coinsurance and/or deductible, are due at the time of service. Patients without financial means may apply for the Compassionate Care Program.
Keywords: urgent, care
Interview Q&A
How long have you been in business?
The Sisters of Mercy have been serving WNC since 1900. They owned St. Joseph's Hospital for nearly 100 years and founded Sisters of Mercy Urgent Care in 1985. SOMUC has cared for more than 1,000,000 patients since its inception.
What is your primary product or service?
Sisters of Mercy Urgent Care provides care of non-life-threatening illnesses or injuries, without an appointment. The West and South Asheville locations operate 7 days a week, 362 days a year (except Easter, Thanksgiving and Christmas).
How do you differentiate yourself from other businesses in your category and area?
Named a 2015 NC Best Employer, Sisters of Mercy Urgent Care is a locally based, not-for-profit urgent care, providing more than half a million dollars in undercompensated care annually and additionally has sent medical teams and supplies to Haiti since 2010 and to the Philippines in 2013. Donations are gratefully accepted to Catherine McAuley Mercy Foundation, P.O.Box 16367, Asheville, NC 28816 or urgentcares.org/mercy.
How many locations do you have and do you have plans to expand?
Sisters of Mercy Urgent Care currently provides care in West Asheville, South Asheville, Weaverville and Brevard, with an East Asheville location set to open in 2016!
Provide detailed directions to your location
WEST Asheville-1201 Patton Avenue-Exit 3A off of I-240; Patton Avenue at Druid Drive. SOUTH Asheville -1833 Hendersonville Road-Meridian Place in front of Tupelo Honey South. WEAVERVILLE-61 B Weaver Blvd-Exit 19 off 19/23-Future 26, next to Ace Hardware. BREVARD-22 Trust Lane, Intersection of N. Caldwell/Whitmire Streets, next to Sonic. EAST Asheville-coming in 2016!
What type of payments do you accept?
Sisters of Mercy Urgent Care accepts most private insurance, Medicare, and Medicare Advantage. No insurance? No problem! We offer competitive self-pay program for those patients without insurance. All payments (including co-pay, coinsurance and/or deductible) are due at the time of service. Sisters of Mercy Urgent Care accepts cash, debit and all major credit cards. A compassionate care program exists to help patients who qualify to pay for their health care services.
Which areas do you service?
Sisters of Mercy Urgent Care serves Buncombe and Transylvania Counties as well as the surrounding areas.
What are your hours of operation?
WEST Asheville-1201 Patton Avenue-Open 7 AM-10 PM Monday-Friday; 9 AM-7 PM Saturday-Sunday.
SOUTH Asheville -1833 Hendersonville Road- Open 8 AM-7 PM Monday-Friday; 9 AM-5 PM Saturday-Sunday.
WEAVERVILLE-61 B Weaver Blvd-Open 9 AM-5 PM Monday-Friday; 10 AM-4 PM Saturday.
BREVARD-22 Trust Lane/N. Caldwell/Whitmire Streets-Open 9 AM-4 PM Monday-Wednesday-Thursday-Friday; 10 AM-4 PM Saturday.
What is the best compliment anyone can give you?
The best compliment would be that our patients felt they were treated by our Core Values: Mercy, Sacredness of Life, Human Dignity, Justice, Excellence, and Service, that they will tell others, and will again choose local, not-for-profit Sisters of Mercy Urgent Care for the care of their non-life-threatening illnesses and injuries.
What is your favorite quote or Bible verse?
The Sisters of Mercy were founded in 1831 in Dublin, IRELAND, so we share this Irish Blessing: May the road rise to meet you. May the wind be at your back. May the sun shine warmly on your face. May the rain fall softly on your fields. And until we meet again, may God hold you in the palm of His hands.